Dr. W.U.J. CHATHURANGA GUNARATHNA

I had a very disappointing experience with Dr. Chathuranga Gunarathne and would not recommend undergoing surgery with him. I visited Southern Lanka Hospital on 25 April due to a severely infected ingrown toenail. The pain was extreme, walking was difficult, and the area was swollen and bleeding. After a long wait for the doctor to arrive, I was examined briefly and was told that surgery was the only solution. Based on that advice, I agreed to the procedure and it done. What disappointed me most was the lack of communication, empathy, and follow-up care. Whenever I asked questions about my condition or recovery, I felt as though my concerns were being treated as unimportant or silly. Instead of listening carefully and addressing my questions directly, the doctor often gave brief answers that avoided the actual concern I was raising. I never felt that he truly understood the difficulties I was facing as a patient who was in pain and unable to walk properly. Before the surgery, he told that the wound would heal within a couple of days and I would be able to walk normally. However, that was far from my actual experience. Even after consistent 3 weeks follow-up appointments , the wound continued to bleed and did not heal properly. During these visits, there was persistent bleeding, excessive tissue growth around the nail area, and ongoing discomfort, yet doctor was repeatedly told that everything was fine. Different medications were prescribed, but there was no clear explanation of the situation. Despite my repeated concerns, I did not feel that the situation was investigated seriously. Eventually, the doctor was told that I did not need to come again. After struggling for over a month, I sought a second opinion from another doctor. The new doctor immediately identified signs of infection and clearly explained why the wound was not healing. The difference in communication, attention, and professionalism was significant. Patients trust doctors not only t